Saint-Gobain Abrasives, Inc (the "Company") respects your
privacy. Accordingly, we have adopted the following policies and
procedures to ensure that any information you provide to us on this
Web Site (the "Site") is treated appropriately and with your full
knowledge and consent. The purpose of this Privacy Statement is to
explain what information we may collect from you and how this
information may be used.
What type of personal information is collected on the Site and how
is it used?
Certain areas of the Site may request you to supply us with
personal information. We ask for this information only to the
extent such information is necessary or appropriate to perform
certain functions or activities on the Site (such as a request for
product literature or an online order). Your participation in these
activities is completely voluntary. At the present time, the
following activities on the Site may require you to disclose
personal information to us
- Requests for Product Literature. In many cases we offer
additional information about the products and services described on
the Site. To receive this information by mail, we need you to
supply us with certain contact information such as your name,
mailing address, phone number and email address.
- Online Orders. Certain information must be supplied to us to
place an online order such as your name, company name, shipping
address, email address, user name and certain financial information
(e.g., credit card number, expiration date). This information is
used solely for billing and collection purposes. The contact
information may also be used by us in connection with certain
marketing activities such as a promotion or new product
announcements. The Company will refrain from making these types of
communications to customers who have opted out of these programs as
described further below
- Warranty Registration, Surveys and Feedback. In some cases, you
may be able to submit your product warranty registration to us
through this Site. Our registration process requires you to supply
us with certain information about you (such as your name and
mailing address) and the products being registered. We may also ask
for certain demographic information about you in connection with
marketing surveys and feedback submission forms
- Sweepstakes and Contests. When you enter a contest or other
promotional event on the Site, we may ask for your name, address,
telephone number and e-mail address. This information is used to
administer the contest and notify winners.
- Personal Profiles. Users of our Site may wish to register with
us in order to receive more personalized content and/or participate
in certain activities such as setting up a project folder. Our
profile registration process requires you to supply us with your
name, address, email address, a user name and password, and certain
information regarding your interest in our products and/or your
- Site Use Data. The Company may also collect other information
from customers and visitors to the Site such as the user's IP
address, domain name, length of time spent on the Site, and the
pages accessed during each visit to the Site. The Company uses this
information to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable
How will the Company protect my personal
We will not share your personal information with third parties,
except for our business partners or other entities performing a
service or activity that you have requested from the Site (such as
an online order).
The Company may disclose information you have provided to us if
we have a good faith belief that such disclosure is necessary to
(1) comply with the law or with legal process served on the
Company; or (2) protect and defend the rights or property of the
If we gather demographic information from you (for example, your
age, education level or household income), we will not share that
information in a manner that identifies you as an individual with
any other entity, unless we let you know that at the time of
collection. When we share demographic information with third
parties, we will give them aggregate information only.
Certain information supplied by you to our Site may be
password-protected, and you should take appropriate measures to
protect the secrecy of your password. If you use a computer in a
public place or share a computer with others, remember to sign out
and close your browser window when you finish accessing our Site in
order to prevent others from accessing your personal information.
You are solely responsible for the control and use of each password
What are "Cookies" and does this Site use them?
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Most web browsers
automatically accept cookies, but you can usually change your
browser to prevent that if you would rather not store the
information for future use. Our cookies enable us to provide you
the administration of the Site and enhance the content of the Site
for our users.
What security measures are employed by your Site?
The Company has security measures in place to protect the loss,
misuse and alteration of the information under our control. These
include a firewall to prevent unauthorized access to our systems
and maintenance of registration information in a separate database.
Although we will exercise reasonable care in providing secure
transmission of information between your computer and our servers,
we cannot ensure or warrant the security of any information
transmitted to us over the Internet. We will protect the
transmission of credit card and other transactional information
through industry standard, SSL (secure socket layer)
What about your links to other web sites? Is my information
protected by these sites?
This Site may contain links to other web sites. Please be aware
that the Company is not responsible for the privacy practices of
such other sites. The Company encourages our users to be aware when
they leave this Site and to read the privacy statements of each and
every web site that collects personally identifiable information.
This Privacy Statement applies solely to information collected by
this Site. Additionally, the existence of any external link does
not suggest that we are endorsing the linked company or its
products or services.
How can I correct or make updates to my personal
If at any time you wish to update your information or stop
receiving communications from our Site, our partners, or selected
third parties, you may refer to the Contact Us form on the site to
send a change request to the Webmaster.
How can I "opt-out"?
Users of the Site are given the opportunity to "opt-out" of having
their information used for purposes not directly related to our
Site at the point where we ask for the information. Users are
always notified when their information is being collected by any
outside parties. The Company does this so our users can make an
informed choice as to whether they should proceed with services
that require an outside party, or not.
A Special Note about Children
This Site is not intended for use by children under the age of 13.
The Company does not intend to collect any personal information or
data from individuals that identify themselves as children under
the age of 13.
If the Company becomes aware that information from a child under
the age of 13 has been submitted to this Site, we will respond to
the inquiry, and, when appropriate, delete all personally
identifiable information (including email address) concerning that
child from our records. That information will not be used for any
other purpose, nor will it be disclosed to any other parties. If a
parent believes that his or her child has submitted personal
information to this Site, you are encouraged to contact us via the
Contact Us form on the site.
We believe parents should supervise their children's online
activities and consider using parental control tools available from
online services and software manufacturers that help provide a
kid-friendly online environment. These tools can also prevent
children from otherwise disclosing online their name, address, and
other personal information without parental permission.
Changes to Our Policy
The Company will notify you of changes to its user privacy and
information usage practices by posting the changes on this page.
to determine if the policy has been modified since you last
Conditions of Use
Your use of the Site, including any dispute concerning privacy, is
subject to this Privacy Statement and the Company's
Terms and Conditions of Use. By using this
Site, you are accepting the practices set out in this Statement and